At LimpiezaComún (operating under the domain echelonapartments.com), we are committed to protecting the privacy of your personal data. This policy describes how we collect, use, disclose, and protect your information when you use our cleaning and maintenance services for homeowners' associations.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address (e.g., contacto@echelonapartments.com), phone number, building address.
- Property Information: Details of the condominium or community for the provision of services in common areas.
- Communication Information: Correspondence history, service requests, and inquiries.
- Usage Data: Information about how you interact with our website.
2. Use of Information
We use your personal information for the following purposes:
- To provide, manage, and improve our cleaning services for common areas (stairs, hallways, elevators) and basic gardening.
- To communicate with you regarding appointments, billing, and support.
- To comply with legal and regulatory obligations.
- To send important updates about our services (you may opt out of receiving them).
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data only under the following circumstances:
- With service providers who assist us in our operations (e.g., management software), under strict confidentiality agreements.
- When required by law, regulation, or legal process.
- To protect the rights, property, or safety of LimpiezaComún, our customers, or others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request the deletion of your personal data, subject to certain legal exceptions.
- Object to the processing of your data for direct marketing purposes.
- Withdraw your consent at any time, when processing is based on it.
To exercise these rights, contact us at: privacidad@echelonapartments.com
6. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
7. Contact
If you have questions about this Privacy Policy, you can contact us:
By email: privacidad@echelonapartments.com
By phone: +51 123 456 789
Through this website: Contact page